We worked in three steps:
On-site Training
We organized an initial training, where I helped the team acquire important knowledge on how to run a proper discovery call, qualify prospects early, and keep control of the sales process.
1-on-1 Coaching
Then, I helped the team on a regular basis by listening to recordings and giving tactical coaching. We worked with role plays and skills reinforcement.
Sales Playbook Development
I helped the team build a customized sales guide. We covered topic questions to ask during a discovery call, qualification criteria, and specific tactics for steering the conversation in the right direction.